Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for my order?

We offer free shipping on all urban orders and have one fixed price for rural shipping within New Zealand of $7.00. You can read more here

Which payment methods are accepted?

All orders are processed through Stripe. No account is needed, they accept all major credit cards.

How long will delivery take?
  • All items will be processed and shipped to you within 24 hours from Mt Maunganui, expected delivery date is 1-3 business days following purchase.
I live rural but want to order fire extinguishers, what can I do?

Unfortunately we are no longer able to send fire extinguishers to rural addresses. However, we can send them to an urban address for you.

Can I make a change to my order?

Yes! If you need to make changes to your order please let us know ASAP, and we can make changes for you before it ships. Once it has been shipped we can not make any changes.

What are your terms and conditions?

You can find our website terms and conditions here

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